❱ Workstations & Hardware

• I'm a Windows veteran, comfortable with macs.

• Workstation deployment and management.

• Mobile Device Management Experience.

• Hardware maintenance and security.

• Desk phone deployment and config.

❱ Security & Facilities

• Door lock system management.

• Key card provisioning and system maintenance.

• Security camera and event reporting.

• IOT Device setup

❱ Phones & SIP

• OnSIP, Jive, & Five9 System experience.

• Google Voice, Zoom Phone, & Dial Pad experience.

• IVR Setup and Phone Tree Config.

• "Excellent voice actor"

❱ Business Suite

• G Suite (Including SAML Auth)

• I am all to comfortable with Google products.

• Microsoft Office

• Adobe Creative Cloud

❱ Workspace

• Staff On-boarding and Off-boarding.

• IT Help desk & Maintenance.

• Application Access Controller.

• Business data management.

• Secure record management.

❱ Application Management

• App Store account management.

• Social API application account management.

• Vendor account and relationship management.

• PAAS application account management.

❱ Project Management

• Jira and Jira Service Desk Administration.

• Understanding of Kan ban, Gantt Charts, and application production timeline.

• I am more than familiar with Atlassian products.

• Slack & Microsoft Teams setup and deployment.

• Some Microsoft DevOps experience.

❱ SoftwareDevelopment() {

• Proficient in HTML, CSS, and JavaScript.

• Familiar with web frameworks, including React.

• Familiar with Node.js, NPM, & NVM.

• Familiar with Express & EJS.

• Familiar with version control workflow.

• GitLab, GitHub, and BitBucket experience.

}

❱ CRM & Database

• Salesforce CRM Administration.

• HubSpot, Infusionsoft setup and admin.

• Zendesk, Fresh Service, Intercom experience.

• Proficient in spreadsheet software & table scripts.

• General SQL database knowledge.

• Basic knowledge of NetSuite.

• I love AirTable.

❱ Hosting & DNS

• Domain registration & general DNS management.

• WordPress, Google Sites, & WebFlow.

• CPanel and Web Host Manager config.

• Familiar with Google Firebase and Google Cloud platform products.

• Familiar with Digital Ocean products.

• Plex and Kodi Media Server

• Some AWS Experience.

❱ Server Management

• Basic Linux server administration.

• Windows server admin & config.

• Remote desktop and & Remote SSH.

• Basic mesh network config.

• Security certificate management.

• FTP and Network Drive config.

• Email service configuration.